Kaspersky Worm.Win32.Generic False Positive

We have been getting buried in reports that our Network Administrator product is being flagged by Kaspersky Antivirus as having the Worm.Win32.Generic virus.

As a precaution we test all of our software with 4 of the most popular anti-virus products – so we are sure this is a false positive.

In addition, we push all of the exe files through this website as a final check:

http://www.virustotal.com

The problem with this Worm.Win32.Generic is that it is not a signature based detection – it looks at the behavior of the application and makes its determination. Obviously I can see why Network Administrator looks like a virus. It can kill process, execute programs remotely, copy files over the network…all things a virus can do.

So we need your help – if you have Kaspersky, and you are getting the false postive…Please send them a report by visiting this page:

http://support.kaspersky.com/virlab/helpdesk.html

Pick “False Alarm” from the list, and tell them the program name (Network Administrator), and where to download it from (http://www.intelliadmin.com/NetworkAdministrator.exe) (Our program is too big to upload to their form).

Comments

  1. Jennifer Smathers says:

    Hey Steve, I just sent them a report. Hopefully they will take it off the list. I use this program all the time at client locations. I would hate for it to be detected as a virus.

  2. Dave Robbins says:

    Same here. I did the same. After getting the detection I put it through a few others to be sure. It looks clean to me, and just a false detection by KAS

  3. Thanks everyone. Hopefully we will get off their list soon. Normally, if it were a signature based detection we could move a few lines of code around and re-compile. Not possible in this case because of the way it performs detection.

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