Get the Network Administrators tool pack

Subscribe to our newsletter and get 11 free network administrator tools, plus a 30 page user guide so you can get the most out of them.

Click Here to get your free tools

Recent Posts



Beta – Remote Control 5.4

Post image for Beta – Remote Control 5.4

by Steve Wiseman on April 3, 2014 · 5 comments

in Remote Control


Today we are releasing Beta 1 of Remote Control 5.4

IntelliAdmin Remote Control is a program that allows you to easily control computers on your network, remotely.

The biggest changes are in the viewer. It has a re-written core and new features along with it.

Why the re-write? We needed to move to platform independent code that can be ported to Android, iOS, and OSX. These ports are not ready yet, but we are getting closer and we are working on it. In addition we needed more flexibility to get the file transfers and chat that will be out later this year.

IntelliAdmin Remote Control is almost 10 years old. We want to make sure it will serve you well into the next 10 years.

Lets start with what is new:

Remote Desktop Session Search

Do you have a terminal server with lots of users logged on? In the old viewer it could be difficult when trying to shadow a RDP session. Difficult because you would need to go through the user list one by one to find what you are looking for.

Now you can easily search the list just by typing a few letters of the username:

Remote Control Session Search

More Hotkeys

With every change we want to cut down on the time you have to spend doing your job. We added some new hotkeys to help with that:

Ctrl+Tab – Cycle through the remote computer’s monitors

Ctrl+Pg Up – Zoom the view in

Ctrl-Pg Down – Zoom the view out

Ctrl-Print Screen – Take a screen shot and save it to a Jpeg file.

These are the default. If you want to use a different hotkey combination, you can easily change it in the settings.


Ever think the remote view looks too small? You have seen it before – you remote into a computer with 3 monitors and all of them set to 1920×1080. That looks tiny from a remote view.

Now you can easily zoom in. You can use hotkeys, or you can use the mouse. Just press Ctrl and move the mouse wheel. This will allow you to zoom in and out. If you click on the view while holding Ctrl you can move it around.

Here is an example of that in action:

Remote Control Zoom

Change reconnect settings

When you reboot a computer, the hard coded 5 retries, with 3 seconds between might not work for you. Now you can tell the viewer the number of times it should try to reconnect, and the number of seconds between each reconnect attempt:

Remote Control Reconnect Options

Clipboard Control

You might not want to share your clipboard with the remote user. You can keep the viewer from sending, or receiving clipboard data:

Remote Control Clipboard Control

More ‘watch mode’ options

Watch mode allows you to observe the remote machine without them knowing. Some of you want to keep this a secret. Others want a clear visual indication that they are in watch mode.

That clear indication is a big red bar at the top:

Watch Mode Bar

If you don’t like the bar, you can now turn it off:

Watch Mode Setting

Caps lock issues addressed

One annoying thing that can happen when supporting a remote user is if they have their caps lock on, then everything gets switched around. You get uppercase when it should be lowercase.

In this version no matter what caps lock setting the user has picked the viewer will automatically correct and use *your* current setting.

Windows 8 Mouse Movements

Windows 8 would not recognize certain gestures because of the way we were emulating the mouse. One clear example of this is grabbing from the top of the screen. This all works now with this version of the agent.

Mouse Wheel Fixed

Since our original release of the agent it has always seen the mouse wheel up and down as a page up and page down. It properly interprets mouse wheel messages now.

Mouse movements with different DPI settings

Another issue fixed is before mouse movements would not target correctly if the remote system had multiple monitors, and had higher DPI settings. A rare case indeed – but when this would happen the mouse would move in the wrong position. This new agent fixes this.

Performance Updates

We have taken great lengths to improve performance on the agent, and the viewer. We put some serious work into this build to make the view as fast as possible.

Ready to give it a spin? Well here is the download link:

Remote Control Beta Download

Send any bug reports to Please try your best to tell us on how to reproduce the issue you find.

What is next?

Our top priority is file transfers and chat. During this time we will continue to work on our porting efforts to OSX, iOS, and Android. We don’t have any ETA on those ports, but they are in the works. Also once the beta goes final, the new viewer and agent will be added to the Enterprise edition.

One more thing…Subscribe to my newsletter and get 11 free network administrator tools, plus a 30 page user guide so you can get the most out of them. Click Here to get your free tools

Related Articles:

{ 5 comments… read them below or add one }

1 Jon April 3, 2014 at 12:05 pm

Great update Steve. Love the zoom features! You can’t imagine how this saves my eyes.

2 Mike Chen April 3, 2014 at 12:17 pm

Hi Steve,

Fantastic. Glad to hear file transfers are in the works.

3 Brian April 3, 2014 at 12:53 pm


When you say the viewer will be added to the Enterprise version, do you mean that we will be able to use the installed viewer with the enterprise edition, as opposed to the smaller installed version that launches from the web?

4 Steve Wiseman April 3, 2014 at 2:30 pm

You can actually do that right now. Just go into settings, and setup your enterprise server there.

Both ways are supported by us.

Either way is fine. As time goes by we will be working to make the stand alone viewer have more access to the features provided by the enterprise server.

What I mean in this article is all the enhancements that you see in the stand alone viewer…will be incorporated into the plugin as well.

We provide both because some customers want to use the web to access the system, and others like the speed of the stand alone client.



5 Eric Bucklew April 3, 2014 at 2:45 pm

Amazing….Very nice work! 🙂

Leave a Comment

Category Links - Windows Forum - Exchange Forum