Earlier this week I wrote about how AVG prompted for the removal of a critical windows file. This was due to an invalid signature that made User32.dll look like a virus, when it wasn’t. If you “Healed” the file, Windows would no longer boot.
On Thrusday, AVG announced: “As a follow-up to the rapid distribution of recovery instructions and repair CDs, AVG Technologies is offering all affected users a free license or license extension”
The free subscription would cover AVG 8.0, a free upgrade from 7.5, and also a free upgrade from the free version.
Now the interesting part is AVG has said that not all users would receive the free upgrade – only affected users.
No word yet as to how they can tell if you have been “affected” by the issue. The company said it will notify customers that were affected by the problem starting on November 24th, and let them know how to receive an upgrade.
This makes me ask a few questions. First, how can they determine which customers are affected. Secondly how can they tie that to contact information?