My friend Mike emailed me:
“Hey Steve,
I thought I might pass along another tool from Nirsoft. I just used it to solve a random crash issue I had with one of our remote servers. It would crash intermittently, and I could never get the staff to look at the machine before they cycled the power. It is called Blue Screen View….”
Blue Screen View is a great tool. Every time windows crashes with a blue screen, it creates a dmp file in the c:\windows\minidump folder. My friend mike was able to pull those dmp files from that remote server over the network, and load them into the Nirsoft tool.
It makes it a breeze to diagnose issues like this. When you launch it – the program will automatically load any dmp files it finds on the local machine:
If you have ever had to diagnose a blue screen crash, you usually have to wait for it to happen…then quickly write down the error code, and then finally get to a machine and do a google search.
With this tool, it is two clicks away:
Man, what a huge time saver.
More importantly it lists the driver that caused the crash. This will tell you almost immediately where to look or what to update to resolve the issue:
You can even view the blue screen as it looked when the machine crashed:
It is free for commercial and personal use. You can download it from here:
http://www.nirsoft.net/utils/blue_screen_view.html
Another great tool to add to your USB flash drive in your pocket.
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{ 3 comments… read them below or add one }
Great tip steve. Keep it up 🙂
Thanks for this tip steve. Another great time saver. I just used this yesterday for a client of mine. Found out it was the display driver that caused a blue screen once a month. Updated, and hopefully we have seen the last of it.
my laptop will not turn on. I believe it crashed.