Yesterday I received an email from Andrew:
“Hi Steve. I have been looking for a really simple utility. I am always on the phone with users, and sometimes it takes forever to walk them through and have them find their IP address or host name. I remember your post about BGInfo, but that program puts text all over the desktop. My users would kill me if I had them all run that over their family / cat / dog pictures. Is there anything that can do this without bothering them?”
I looked around. I found some utilities, but many of them bundle adware, and most require a full install. So instead we put one together that is extremely simple.
It requires no install. You just put it in the users logon script and point to a single executable.
Once it launches it shows a star in the task bar:
We picked a star for the icon so you can easily describe it over the phone:
“Please click on the orange/yellow star down by the time”.
Once they click it, an information dialog is shown – with big text so it is easy for them to read:
You can download it from here:
Now when a user calls you on the phone it will be much easier for them to get that system info for you.
This utility is free for personal or commercial use.
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